Schools ICT

Welcome to Derby City Council's Schools ICT

Telephone: 01332 640754

Email: school.ictsupport@derby.gov.uk

Hours of Business

The Schools ICT service desk is available during the following times:

DaysTime
Monday – Thursday 08:30 – 17:00
Friday 08:30 – 16:30

We operate 51 weeks of the year excluding Bank Holidays and the Christmas period.

Our Service from April 2017

We will still be offering the following services from April 2017:

Changes to NetSupport following migration to the new Internet Connectivity

NetSupport may stop working now that you have migrated onto your new Internet Connectivity provider. You will need to ask your Connectivity Provider to allow the IP address through their filtering and Firewall because it is likely to be blocked by default as it is not a standard port. You may also need to change the settings in the NetSupport Configurator on your PC.

Please download the NetSupport Configurator Guide for more information.

School Website Design and Hosting Service

Are you looking to improve your school website? Did you know that we now design and build websites for schools ensuring that all the current DfE requirements and Ofsted expectations are met?  With our extensive experience of working with primary schools, nurseries and academies, you can be sure we will meet your school website needs. We also offer unlimited Support via email and phone.

You stay in conrtol of your website. We provide you with an easy-to-use hosted Content Management system called WordPress. WordPress allows you easily to create and edit pages and to add images, photographs, videos and documents. Full training will be given and you have the control to update your website whenever you need to, without having to wait for a third party to update it for you. 

We can build you a new site for a very competitively priced £850. This includes the hosting, backup and support for the first year.

Updating your existing WordPress Website

If you have had your existing WordPress website for a couple of years or more, you might want to think about updating the theme to a newer, more modern and eye-catching one. Your content and the way you edit your website won’t change, it’s just the overall look and feel which will be updated. There are hundreds of themes available to choose from. We can apply a new theme on your existing website for around £350 - £450 depending on the theme you choose and the work involved, which is a lot cheaper than buying a new website elsewhere if you were considering this.

For more information please visit the Website Design Page.

RM Training Schedule Spring 2017