Schools' Information Portal

The Schools' Information Portal website (SIP) contains useful information for everyone involved with schools. Most of the site is free to access, but some areas are only available with a paid subscription. 

We hope that you continue to find this portal useful. We are continually looking for ways to improve so your feedback and suggestions are always welcome.

Reporting IT issues

Citrix issues and password resets should be reported to the IT Service Desk: email servicedesk@derby.gov.uk or telephone 640530.

Oracle issues and password resets should be sent to: oracle.admin@derby.gov.uk.

Schools ICT support the following services if you buy into them through DCC Sold Service:

• RM Integris
• Frog
• Redstor Online Backup
• NetSupport
• Sophos Anti-Virus 
• WordPress
• Office 365 Email

Schools ICT can be contaced on 01332 640754 or email school.ictsupport@derby.gov.uk.

Do you use social media?

Social media websites and tools are useful for communicating and engaging with the public and several teams use them on a regular basis. All employees of the Council, including those who work in schools, must adhere to the Electronic Communication and Social Media Policy if using any form of social media, including personal accounts when not at work.

Please read the Policy and if you have any questions or queries, either speak to your Manager/Head Teacher or contact Yvonne Wilkinson, Head of Communications and Consultation on 01332 643501 or email yvonne.wilkinson@derby.gov.uk